Phase 2: stakeholder workshop

A workshop with key stakeholders [18] supported refinement of the coding frame and analysis of emerging themes. The results contributed to the emerging mid-range theory and CMO configurations.

Twenty participants were invited to the workshop. They were referrers into the service (e.g. National Health Service staff), SP staff, or clients. Referrers and clients were only invited if they had not been previously interviewed to get a wider range of opinions. As before, clients self-identified as having co-morbid physical and mental health issues. Referrers came from different sectors including primary care, housing, and community mental health teams and had referred at least one client to the service. As we had interviewed almost all the host SP staff members, most staff members at the workshop had participated in interviews.

Initial results from the interviews were reported at the workshop, to gauge attendees’ views on our interpretations and areas where we considered there may be missing data. Participants were asked to provide comments, criticisms and feedback on those interpretations. These were then incorporated into final analyses.

The workshop lasted for three hours and clients received a store voucher for attending.