Demonstrating and Selecting Tools

The next step involves another meeting of the technology specialist, client, and clinician. The technology specialist briefly describes the process of exploring possible options, experimenting with them, and ultimately evaluating a handful to select a few to present to the client and clinician. The technology specialist provides an overview of each of the tools, describing their features, privacy issues, and functionality, and demonstrating each one. The client and clinician then experiment with the tools to see which are most appealing so that they may agree on one to try. The technology specialist facilitates this decision by leading a discussion of the client’s and clinician’s preferences and comfort level, exploring how well various features of the tools align with those preferences. Once the client and clinician decide on a technology tool, the technology specialist guides them through the process of downloading, installing, and setting up the tool so that when the meeting is over, both the client and the clinician are ready to use the tool without additional setup. While this meeting may occur via videoconference, it is best conducted in-person and typically takes 30–60 min.