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The DNB Household Survey is collected among the general population of the Netherlands. The panel members provided consent via a multistage agreement including the initial recruitment as well as the activation of an account (after login only) in the panel environment. Since the introduction of the General Data Protection Regulation in 2018, panel members who already participated and newly recruited panel members have been asked to give an explicit informed consent via a web form to (continue) taking part in research projects in the panel, among which the DNB Household Survey. Only respondents who complied could continue to participate in the panels.28

Panel respondents have the possibility to comment on the questionnaire online, or they may call the free helpdesk with any comments. This helpdesk is open during regular office hours. In case of (technical) problems related to the completion of the questionnaires or the need for further assistance, a member of CentERdata will visit the household on appointment to help them solve the issue at hand.27

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