Data collection

Data collection took place between August and September 2020. The study followed the tenets of the Declaration of Helsinki, and all participants were provided with information relating to the questionnaire and the aims of the service evaluation. Participants who provided verbal consent were then proceeded to completing the survey. Participants were taken through the questionnaire by a researcher, who ensured that all parts of the questionnaire were completed. The participant responses were transcribed at the time of collection, and no recordings were obtained. We selected this method of data collection instead of distributing the questionnaire for participants to fill themselves as it ensures that all aspects of the questionnaire are answered and allowed us to collect more qualitative data. Participants were invited to review their responses after the completion of the survey. No identifiable data were collected. Each patient was allocated a unique survey ID number, written on their completed questionnaires. The researchers analysing the survey responses were not able to identify the patients from their survey ID numbers; hence, the questionnaire was anonymous to the analyst.