The study, developed between August and December 2022, was conducted in 14 Basic Healthcare Units (BHU) in the Campo Limpo and Vila Andrade administrative districts, South Zone of São Paulo, which have around 400,198 inhabitants. Currently, BHUs have a total of 92 FHS, 30 oral healthcare teams, six Multidisciplinary Primary Care Teams (MPCT), the Green and Healthy Environments Program (GHEP), and 298,616 people registered in e-SUS PHC, of which 86% have no healthcare insurance.
In 2019, the implementation of the HCP methodology began in these services, intending to organize processes in PHC, including territorialization, allowing the qualification of care based on an understanding of population-based management.
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