This is a systematic review including data from qualitative reviews and the eligibility criteria for study inclusion have been developed using the PICO (participants, interventions, comparators and outcomes) framework (box 1).
▸ Population: Patients (aged >18 years and diagnosed with chronic heart failure, chronic kidney disease or chronic obstructive pulmonary disease), and formal or informal caregivers and health professionals in healthcare settings (including triage services, emergency departments, in-patient hospital care, outpatient/ambulatory care departments, primary care service/family practice doctor's offices, community nursing services or at home).
▸ Intervention: Experiences of healthcare provision.
▸ Comparator: This review not limited to comparator studies. Where comparators are present these may include: usual care or control groups.
▸ Outcomes: Qualitative data on patients and caregivers experiences of care for those with chronic heart failure, chronic obstructive pulmonary disease or chronic kidney disease.
▸ Study type: Secondary studies (qualitative or mixed method systematic reviews, qualitative meta-syntheses and meta-ethnographies).
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