Type of study and settings

This was a cross-sectional study that took place in Slovenian OOHC clinics from March 16 to May 1, 2015. The research was part of an international study led by a coordinating research group from Norway, entitled Patient Safety Culture in European Out-of-Hours Services (SAFE-EUR-OOH). The international study was part of a project by the European Research Network for Out-Of-Hours Primary Health Care (EurOOHnet),20 with several network member countries (Norway, the Netherlands, Italy, and Slovenia) performing the study. Leading researchers in these countries are members of the EurOOHnet. In Slovenia, there are 60 OOHC clinics. All were invited and 37 (61.7%) agreed to participate. Participation was voluntary and anonymous. The respondents consented to participate by completing and sending the questionnaire. The study was approved by the National Ethics Committee of the Republic of Slovenia (No 25/11/14).