Audio recorded stories were transcribed and translated from Arabic to English. All transcripts were uploaded into NVivo qualitative analysis software. Coding was undertaken by two researchers (CD and HW). To begin, all 188 stories were read and independently deemed to include mention of any kind of unmet need, or not. These decisions were discussed and a group of stories (n = 84) were omitted from further qualitative analysis due to lack of information relevant to the main research question. Next, the remaining 104 stories were template coded by both coders using codes for the five levels of Maslow’s Hierarchy of Needs. Any discrepancy in coding was discussed and reconciled prior to proceeding. As a final analytic stage, the selected quotations for each of the five levels of needs were compiled into separate files. A third round of open-coding was applied to each of these files elucidating patterns and sub-categories of content within each level of need. Narrative summaries of the findings were then written.
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