This research was conducted at the emergency unit of a secondary referral hospital in the Ho municipality. It is one of the Ghana Health Services’ (GHS) facilities situated in the Volta region of Ghana. The emergency unit is a small unit attached to the outpatient department (OPD) that provides twenty-four-hour emergency services to clients. It admits and detains patients for not more than twenty-four hours. The emergency unit had two beds. The unit also utilised a couch and five stretchers as beds.

The participants for this study were registered general nurses and clinical nurse assistants with active professional identification numbers (PINs) and auxiliary identification numbers (AINs) respectively who have been working in the emergency unit for a period not less than six (6) months. At the time of the study, the emergency unit had no emergency nurse specialist. There were two senior nursing officers, a nursing officer, a senior staff nurse, four staff nurses, and four clinical nurse assistants working in the unit. The nurses in the ED had a six-hour shift system for day duty while the night duty lasted for 12 hours.

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