All the interviews were audio-recorded, transcribed, translated and de-identified. The transcripts were read as individual wholes to achieve an overarching understanding of the data. The data was coded and finally organized into themes based on the answers of the participants using Nvivo version 7 software. The assessment of the needs of the CHWs was explored based on a common induction approach to coding based on phenomenology rather than pre-existing theory [13]. The results of the coding were compared to ensure consistency of text segmentation and the application of codes. Periodic checks were carried out to ensure intercoder agreement.

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